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The Video Does Not Work/Choppy

Solution If you experience videos that do not work or are choppy, there are a few possible reasons that can be the cause of this issue.

Make sure you are using the latest version of the media player you are using to watch the video.

Make sure you have a solid internet connection. A streaming video on a cable/DSL modem connection will be faster and smoother than a simple dial-up connection.

May also want to make sure you have the latest drivers for your video card.

If you continue to experience issues and need assistance please click here to submit a support ticket.
 
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Article details
Article ID: 6
Category: Login Issues
Date added: 2011-05-11 18:03:44
Views: 512
Rating (Votes): Article rated 3.6/5.0 (23)

 
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